I am just on my way to the Salesforce Customer Company Tour. This is a chance to find out about the latest innovations at Salesforce. They are continuing to push the idea of the social web – knowing more about your customers and donors by making use of the information they put out on the web. Most obviously this information is there for all to see in people’s Facebook pages and Twitter feeds. The other aspect of the social web is that your team on Salesforce can communicate efficiently and easy using the various features of Chatter. I am also looking forward to finding out about the continued work of the Salesforce Foundation and how they continue to help charities to achieve their aims. In all, it should be exciting and interesting. Perhaps I will see you there?