Our Ethos
We believe that we all have a stake in looking after our world. Our office is powered by renewable energy. We go out of our way to work with charities… because we want the world to be a better place. We work in an area of high graduate unemployment – we train people with 21st century skills and give them jobs.
Launching our new support portal
Finding support can be difficult... so that is why we have launched our support portal. The idea is that people will be able to help themselves before checking in with us. For many people, this 'instant result' saves them a load of time. However, there will still be...
Net Zero… and getting there
When you are partner for a company, you expect them to talk a lot about their product. So, it was a bit of a shock being at the recent partner talk. Salesforce is different. They talk about how you can get the best talent. They talk about how they have added...
Carry People on the Journey
We are putting our knowledge together and making it available to everyone
Customer Responsiveness and Women’s Fashions
One of the joys of running your own business is having all the tasks that no-one else in the business can/will do. That includes networking... I am a member of the EVO network. This morning we had a great talk from Laura B, founder of the Shortlist. Laura is on a...
How do I know how well we are doing?
What on earth are they doing? One of the scariest moments of going from being a successful ‘minion’ to a manager is that moment when you realise that you don’t know what is happening. You can look very carefully at the folk you are managing, but you cannot watch every...
Email privacy changes and how they affect you
It's not going to work the same. One of the go-to methods for contacting many clients is mass-email. Here we use Campaign Monitor, but there are many others including the venerable MailChimp. All of these systems allow you to track whether someone has opened their...
Cardiff Salesforce User Group – starts tonight
Sing! Sing! Sing! Last night was the second rehearsal of my Welsh Male Voice Choir. Hurrah! It was so good to see friends back in real life and catch up. Networking is back on the cards... and that, too is an opportunity to catch up with friends, meet new people and...
£100 for a ponytail – that’s a lot
Getting money for Winston’s Wish bit.ly/JDfirewalk
Project Risks.. and how to avoid them.
It is always a great joy to hear Amanda Beard-Neilson speak. Amanda is organizer of one of the best Salesforce conferences in London. OK, I think the best. I have always found her an inspiration. Here she is on project management - something she absolutely aces!...