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Most people don’t want to live on the bleeding edge.

When the pioneers were landing on the Americas and exploring new frontiers, life was exciting.

There were herds of wild beasts that could trample you, new peoples who might want to kill you and so on.

Similarly, in the early development of the steam engine and the internal combustion engine explosions were not uncommon.

On the IT frontier, I have to admit to be excited by technology. My first computer arrived as a solder-together kit. It could lose all its data if it was wobbled in the wrong way.

Most people don’t want to live like that. It is not a good way to do business.

It also explains why so many NHS computers were still running Windows XP, which allowed them to be attacked by ransomware. (It’s a bit more complicated, but…) They were not on a more modern operating system because upgrades break stuff. (See below…) Some IT companies like that sort of thing… it is exciting helping customers out of a fix and they generally appreciate it.

BUT

People want their homes to be safe.

They want their public transport reliable (and safe).

Safe cars? To quote the Simpsons ‘unexplained fires are a matter for the courts’.

The point of all this? Salesforce has just performed a major upgrade.

What has it broken? Nothing!

What was the disruption like? There wasn’t any.

What incompatibilities has it introduced? Erm… none?

Boring Salesforce. I did notice it was slightly quicker. There was a slightly different signing-on animation. There will be improvements, that I will have to check over before rolling out to clients. But, everyone is on the latest version with its improved security. No cavalry riding to the rescue, just business as usual.