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Top 7 GDPR myths and a few truths

Here are 7 GDPR myths (General Data Protection Regulation) or ’new Data Protection Act’. We hope this is of some help:

1) It only applies to computers. No, it all applies to all records containing personal data, including those stored on scraps of paper and written in quill pen.

2) You can buy a piece of software that will make you compliant. No! It is more about you knowing how you hold and process data and how you have other people hold and process your data. In other words, it is about you having policies.

For instance,

  • How long do you retain a client’s information after they become an ex-client? 
  • How do you ensure that data is fully deleted if a client requests it?
  • How do you gather data together is a client requests a portable, electronic copy of the data you hold on them? (and they are entitled to this.)
  • and many more.

3) It will cease to apply after we leave the EU. Wrong! we are committed to upholding the GDPR after we leave.

4) It only applies to large companies. Wrong! It applied to all companies.

5) It only applies to the ‘owner’ of the data. No! This regulation applies to data processors as well.

6) You can continue to direct market to your potential customers. Do you have their informed permission? Was it given within a reasonable time?

7) If your company holds Cyber Essentials Plus certification you are covered. No! Read all the above again. 

Here are the promised truths.

Yes, the top fine is €20M or 4% of global annual turnover, whichever is greater!

Yes, you do have to report all data breaches within 72 hours.

We are running a masterclass on Wednesday 22nd November. This will help you sort out the fact from the fiction.

https://bit.ly/GDPR-MC

 

See you at the masterclass to get it all sorted.

John

 

GDPR Masterclass

GDPR Masterclass

Led by Chris Roberts of the GDPR Alliance.

Is your business ready for the new data protection regulations?

On May 25th 2018, less than a year away, the European Data Protection Regulations (GDPR) comes into force. This represents the most significant change to data privacy regulations for more than 20 years. With significant non-compliance penalties including financial ones of up to 4% of global revenue or €20m, it is essential that business owners understand what is coming, the potential impact it will have, and what actions are needed to ensure compliance.

Is your organisation going to be affected by GDPR?

The vast majority of businesses will hold what the regulation describes as “personal data” on an EU citizen so will need to be compliant with the regulations.

What is personal data?

Phone numbers, email addresses, home addresses, bank details, demographics, health information, sexual orientation, in fact anything that could identify a specific person.

What’s covered during the workshop?

  • Why this legislation has come in to being
  • The key points of the new legislation
  • Likely causes of non-compliance
  • Risks and penalties: what changes will you need to make?
  • What actions should you consider to reduce risk
  • What are implications of non-compliance?

Workshop leader

Chris Roberts a Director at Highend Software and a Co-founder of the GDPR Alliance leads these workshops.  Chris regularly presents on business efficiency and productivity improvements and GDPR. Recent presentations include those for the Federation for Small Business (FSB), Superfast Business Wales, Wales Fraud Forum, BNI and numerous private clients.

Venue

The class will start at 9:00am for a 9:30am start in the Conference Room at the prestigious Beacon Centre for Enterprise in Dafen, Llanelli, SA14 8LQ.

Tickets are on sale through our ticketing portal https://bit.ly/GDPR-MC. Book early for deep discounts.

GDPR – General Data Protection Regulation

On 5th October, I was giving a talk to a Novus Networking in Cardiff. The topic was the GDPR. Not the most exciting topic for a group of under 35s, but there you go.

At its heart the GDPR is about protecting our privacy. As the prominent privacy campaigner, Julian Assuange said, to those who doubt our need for privacy: “There is no killer answer yet. Jacob Appelbaum (@ioerror) has a clever response, asking people who say this to then hand him their phone unlocked and pull down their pants.”

Of course we know of cases where governments want backdoors into our phone security and airports have x-ray systems that reveal our unclothed bodies.

There are many great materials out there. In the next month, Cloud Genius is hoping to be running some courses on the GPRS in Llanelli. As a starter, there is an introduction (for free) on trailhead.salesforce.com

The provisional date of our masterclass will be Wednesday 22 November. It promises to be full of useful information that will help you remain compliant.

(The fines for non-compliance are up to €20M or 4% of annual global turnover, whichever is greater.)

Why you need a Stripe…

How gPadlockreat would it be if you could take credit card payments directly from you website.

It’s not as if you have an online store, but there are just one or two services that you would like to charge for. You could use PayPal, but their fees are 3.4%.

Stripe is a really good credit card processor. (After all, even billion-dollar businesses like Salesforce use them.)

Their fees are as low as 1.4% + 20p per transaction at the basic level. Much cheaper than PayPal. 

The downside is that they require a website that meets the standards of TLS 1.2.

Ours do. 

We can set you up with a secure website.

If you use our Safe and Secure website service, we will ensure that it meets the security standards of the future.

(BTW we do full e-Commerce websites, too.)

Do you delight customers?

Do you delight customers? Do they feel better for working with you?

Learn to know your customers and anticipate their needs with a Customer Relationship Management (CRM) system.

At a glance, you can see your potential sales, customer entitlements, emails you have sent… all filed against the right customers.

As a charity there are some really good deals out there from the major CRM companies, Allowing you to better achieve your charitable aims.

 

Time left to book your place

Day(s)

:

Hour(s)

:

Minute(s)

:

Second(s)

This half-day course will give you insight into what a CRM is, and how it might help you in your business or non-profit.

Bring a laptop, you will have opportunity to try it out for yourself!

The day will be run by John Dray, CEO of Cloud Genius, who has many years of experience with Salesforce and general IT. The course is sure to be both informative and enjoyable.

The course will run from 9am to 1pm on Monday 18th July 2016 at the Beacon Centre in Llanelli.

The Beacon Centre for Enterprise
Dafen
Llanelli
SA14 8LQ

Click here to be taken to the booking page: Book a place

Places are strictly limited to ensure that attendees get the most from the event.

If you book before 11 July, you will have an opportunity to submit questions that will influence the direction of the course!

We are running this event in conjunction with The Best Of Carmarthenshire, a great organisation that promotes trusted, local businesses. Thank you for your support! As a result, members of The Best Of get a reduction on ticket prices.

CRM Introduction Course

Do you worry about keeping your customers happy?

Do you ever wonder if you should be doing more to keep your customers happy?

 

What if you had a way of keeping track of all your customers, suppliers and all your interactions with them?

One excellent tool is a Customer Relationship Management (CRM) system.

If you are a business, it’s a way of keeping track of all your customers and suppliers. You can see your potential sales, appointments, emails you have sent… all filed against the right companies.

If you are a charity or non-profit, it can be a way of keeping track of volunteers, appointments, donations, memberships

…. and so much more.

 

Time left to book your place

Day(s)

:

Hour(s)

:

Minute(s)

:

Second(s)

This half-day course will give you insight into what a CRM is, and how it might help you in your business or non-profit.

There will be active demonstrations on live databases. If you bring a laptop, you will have opportunity to try it out for yourself.

The day will be run by John Dray, CEO of Cloud Genius, who has many years of experience with Salesforce and general IT. The course is sure to be both informative and enjoyable.

The course will run from 9am to 1pm on Monday 18th July 2016 at the Beacon Centre in Llanelli.

The Beacon Centre for Enterprise
Dafen
Llanelli
SA14 8LQ

The running order is here: Running order

Click here to be taken to the booking page: Book a place

Places are strictly limited to ensure that attendees get the most from the event.

If you book before 11 July, you will have an opportunity to submit questions that will influence the direction of the course!

We are running this event in conjunction with The Best Of Carmarthenshire, a great organisation that promotes trusted, local businesses. Thank you for your support! As a result, members of The Best Of get a reduction on ticket prices.

CRM Introduction Course