Do you delight customers?

Written by John Dray (CEO)

23rd June 2016

Do you delight customers? Do they feel better for working with you?

Learn to know your customers and anticipate their needs with a Customer Relationship Management (CRM) system.

At a glance, you can see your potential sales, customer entitlements, emails you have sent… all filed against the right customers.

As a charity there are some really good deals out there from the major CRM companies, Allowing you to better achieve your charitable aims.


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This half-day course will give you insight into what a CRM is, and how it might help you in your business or non-profit.

Bring a laptop, you will have opportunity to try it out for yourself!

The day will be run by John Dray, CEO of Cloud Genius, who has many years of experience with Salesforce and general IT. The course is sure to be both informative and enjoyable.

The course will run from 9am to 1pm on Monday 18th July 2016 at the Beacon Centre in Llanelli.

The Beacon Centre for Enterprise
SA14 8LQ

Click here to be taken to the booking page: Book a place

Places are strictly limited to ensure that attendees get the most from the event.

If you book before 11 July, you will have an opportunity to submit questions that will influence the direction of the course!

We are running this event in conjunction with The Best Of Carmarthenshire, a great organisation that promotes trusted, local businesses. Thank you for your support! As a result, members of The Best Of get a reduction on ticket prices.

CRM Introduction Course

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