Do you worry about keeping your customers happy?

Written by John Dray (CEO)

21st June 2016

Do you ever wonder if you should be doing more to keep your customers happy?


What if you had a way of keeping track of all your customers, suppliers and all your interactions with them?

One excellent tool is a Customer Relationship Management (CRM) system.

If you are a business, it’s a way of keeping track of all your customers and suppliers. You can see your potential sales, appointments, emails you have sent… all filed against the right companies.

If you are a charity or non-profit, it can be a way of keeping track of volunteers, appointments, donations, memberships

…. and so much more.


Time left to book your place








This half-day course will give you insight into what a CRM is, and how it might help you in your business or non-profit.

There will be active demonstrations on live databases. If you bring a laptop, you will have opportunity to try it out for yourself.

The day will be run by John Dray, CEO of Cloud Genius, who has many years of experience with Salesforce and general IT. The course is sure to be both informative and enjoyable.

The course will run from 9am to 1pm on Monday 18th July 2016 at the Beacon Centre in Llanelli.

The Beacon Centre for Enterprise
SA14 8LQ

The running order is here: Running order

Click here to be taken to the booking page: Book a place

Places are strictly limited to ensure that attendees get the most from the event.

If you book before 11 July, you will have an opportunity to submit questions that will influence the direction of the course!

We are running this event in conjunction with The Best Of Carmarthenshire, a great organisation that promotes trusted, local businesses. Thank you for your support! As a result, members of The Best Of get a reduction on ticket prices.

CRM Introduction Course

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