08000 433 006 or john@cloud-genius.com

Do you delight customers?

23rd Jun 2016 | Consultancy, e-Commerce, General Information, Salesforce

Do you delight customers? Do they feel better for working with you?

Learn to know your customers and anticipate their needs with a Customer Relationship Management (CRM) system.

At a glance, you can see your potential sales, customer entitlements, emails you have sent… all filed against the right customers.

As a charity there are some really good deals out there from the major CRM companies, Allowing you to better achieve your charitable aims.

 

Time left to book your place

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This half-day course will give you insight into what a CRM is, and how it might help you in your business or non-profit.

Bring a laptop, you will have opportunity to try it out for yourself!

The day will be run by John Dray, CEO of Cloud Genius, who has many years of experience with Salesforce and general IT. The course is sure to be both informative and enjoyable.

The course will run from 9am to 1pm on Monday 18th July 2016 at the Beacon Centre in Llanelli.

The Beacon Centre for Enterprise
Dafen
Llanelli
SA14 8LQ

Click here to be taken to the booking page: Book a place

Places are strictly limited to ensure that attendees get the most from the event.

If you book before 11 July, you will have an opportunity to submit questions that will influence the direction of the course!

We are running this event in conjunction with The Best Of Carmarthenshire, a great organisation that promotes trusted, local businesses. Thank you for your support! As a result, members of The Best Of get a reduction on ticket prices.

CRM Introduction Course

Book Here

Do you worry about keeping your customers happy?

21st Jun 2016 | Consultancy, e-Commerce, General Information, Salesforce

Do you ever wonder if you should be doing more to keep your customers happy?

 

What if you had a way of keeping track of all your customers, suppliers and all your interactions with them?

One excellent tool is a Customer Relationship Management (CRM) system.

If you are a business, it’s a way of keeping track of all your customers and suppliers. You can see your potential sales, appointments, emails you have sent… all filed against the right companies.

If you are a charity or non-profit, it can be a way of keeping track of volunteers, appointments, donations, memberships

…. and so much more.

 

Time left to book your place

Day(s)

:

Hour(s)

:

Minute(s)

:

Second(s)

This half-day course will give you insight into what a CRM is, and how it might help you in your business or non-profit.

There will be active demonstrations on live databases. If you bring a laptop, you will have opportunity to try it out for yourself.

The day will be run by John Dray, CEO of Cloud Genius, who has many years of experience with Salesforce and general IT. The course is sure to be both informative and enjoyable.

The course will run from 9am to 1pm on Monday 18th July 2016 at the Beacon Centre in Llanelli.

The Beacon Centre for Enterprise
Dafen
Llanelli
SA14 8LQ

The running order is here: Running order

Click here to be taken to the booking page: Book a place

Places are strictly limited to ensure that attendees get the most from the event.

If you book before 11 July, you will have an opportunity to submit questions that will influence the direction of the course!

We are running this event in conjunction with The Best Of Carmarthenshire, a great organisation that promotes trusted, local businesses. Thank you for your support! As a result, members of The Best Of get a reduction on ticket prices.

CRM Introduction Course

Book Here

The New Website

13th Jun 2016 | General Information

At long last, our new website is ready and you can come and visit it!

You will notice that it has a much simpler design than its predecessor. We hope that it will make it easier to find what you want.

The new website showcases some of the technologies that we have made available to our client. Most noticeably Form Assembly. This is used to collect information from the ‘Contact Us’ page. It is also used to collect the information for the Quick and Easy websites. In both cases, the information is checked against information already in our copy of Salesforce. It then either updates or creates a new record, as appropriate. Finally it lets us know that something has happened.

But… the new website is not finished. Over the coming days, weeks and months it is going to be further refined. It will also give more examples of what we can do for our client.

Enjoy!

How do you stop your website being marked UNSAFE by Google?

28th May 2016 | e-Commerce, Security and Safety, Web Hosting, Websites, WordPress

Did you know that nearly all of the information you send over the internet can be intercepted and viewed?

Think what that means for your financial information, your personal information. Is it being viewed?

To highlight this, Google is going to start marking such websites as ‘UNSAFE’. This means nearly all websites!

How is this going to affect you and your eCommerce website?

Are your customers going to buy from a website marked ‘unsafe’?

I would imagine that it would put off potential customers!!!

There is a solution. It is called a ‘certificate’.

With an electronic certificate and the correct website set-up, all the information between you and your website, or your clients and your website is totally encrypted – safe.

Certificate marks website safe

Until recently, such certificates were the realm of banks and large organisations.

Cloud Genius is now able to provide this service to our clients affordably.

We make a few changes to your WordPress website.

We install the certificates.

Manage the renewal of the certificates for you.

Simple! Easy! Safe and Secure! (And saving you lots of money compared to other solutions.)

Installation is just £30. The automatic renewal service is just £5 p.c.m. when paid by direct debit.

When are you going to get your website certified? and safe?

Just call us now.

If Cloud Genius were a fairy tale…

27th Apr 2016 | General Information

Once upon a time there was a business. It was called Cloud Genius and it liked to help other businesses. Cloud Genius liked to help other businesses by showing them how to work more efficiently and save time and money. Cloud Genius showed them how to be more flexible and to be able to have instant access all through their companies.

So now the businesses were able to quickly find all their contacts.

The businesses could instantly see who needed information and who had already had that information. They could keep track of all their projects could see at what stage each and every one was. And it didn’t just do this for one person, it allowed everyone who needed to see the information that was relevant to them, wherever they were! They didn’t even need to be in the office to answer questions or book appointments or anything else.

  • Their sales increased…..
  • Their customers were happier…..
  • Their staff were happier…..

And the managers could easily see how best in improve their businesses.

Cloud Genius also showed these companies how to search for anything they needed to know. As long as it was on the system, they could find it, in any order they wanted and in any one of many different ways. Not only that, but because everything was more efficient and easier to find, these businesses grew and grew and as they got bigger, the system grew with them. It was able to keep pace with their companies, developing and growing alongside.

So why not get in touch so you and your business can live happily ever after with Cloud Genius.

Contact Us

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