A heart to heart – what I learned from Lunch and Learn
One of the mind-games that I play as a business owner is that I am not good enough. That in many ways I have failed each and every client at some point in time. So, asking for a testimonial is only asking for trouble. This week, I held a ‘Lunch and Learn’. My...
I feel a change coming on. I have a vision.
These are odd times. To say the least. Many people have been furloughed or wondering what to do with their lives. Will they have a job? Are they happy with the job they have? With so much spare time, many people have taken this as a opportunity to think about their...
Podcast with HGKC and Useful Tips for Lockdown
Just finished recording a new podcast with Kim Jones of HGKC. Kim and her company offer high-quality coaching for small and medium-sized businesses. In these unusual times they are producing a range of podcasts to help people navigate their businesses through these...
Cloud Genius checks your emails (from your website) are working
Most web hosters won’t admit it, but email from websites is a NIGHTMARE. It used to be really easy and cheap to set up email to send from a website, for instance when a form is filled in on the website inform the owner of the website. As it gets more complex, many...
Why do you pay people?
I recently heard a great story about a man with a hammer… bear with me as I have a more up-to-date version. The story starts with a submarine captain. His submarine is broken. This is a big problem. The submarine had a large crew. Every day that he was stuck in dock...
Passwords… and why you need to care
Let me tell you of an IT company. It had started off small so the director had chosen a favourite password ‘D0neit01' This was some time ago, so the fact that it had numbers in made it really secure. It wasn’t particularly long, but it was memorable. Much better than...
Event Bridge – gaining traction
I recently went to an event where the communication was appalling! There were baggage checks that were only disclosed when you got the the front of the hour-long queue. There was no program. Even after I had left, a quarter of the way through in frustration… I was...
Breadwinner delivers Salesforce integration for Netsuite
Back in 2015, I wrote a short article about Breadwinner and how this amazing product was integrating all of our Xero accounts into Salesforce. It seems to have made our lives so easy for so long. All our contacts in our accounting software match up EXACTLY with our...
Happy Christmas… a time for rest?
Wishing everyone a joyous time of year, whether that is Channukah, Christmas, Diwali, Yule or whatever is special to you and those whom you love. You have probably taken the time to put your feet up… but will your customers? Many people will be bored on Christmas and...