8 Keys to Your Success

When advising on marketing solutions, we are careful to keep our eyes on Your Success.   Here are 8 keys that we have identified:
  • Taking the time to map the journey effectively by making sure that you are clear on your outcomes and that you have clearly identified your customers
  • Compelling copy and understanding your customers’ ‘hot-buttons’
  • Attractive offers
  • Differentiation between you and your competitors
  • Establishing trust by conveying your experience, knowledge and expertise
  • Educating customers
  • Timely engagement and re-engagement (giving the information they need when they require it)
  • Customer-centric approach

 

Remote Support

Remote support: It's like magic the first time you see it. An IT support person takes over your computer and starts moving your cursor around your screen, even though they are in a different continent. Here at Cloud Genius we have been comparing different solutions....

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Out with the Old (Salesforce Menu)

Where did you stick all the new stuff? One of the (many) fantastic things about Salesforce is its amazing pace of development. It is one of the reasons why consultants, admins, etc are subjected to exams three times a year. Some of the changes are new features, others...

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